Instructions: Choose the best answer for each question.
1. Which of the following is NOT a characteristic of chat as a communication tool?
a) Instantaneous communication b) Primarily text-based c) Formal and professional tone d) Informal and conversational tone
c) Formal and professional tone
2. Chatbots are primarily used for:
a) Replacing human customer service representatives entirely b) Engaging in deep philosophical discussions with users c) Providing information, automating tasks, and offering personalized experiences d) Controlling complex machinery and systems
c) Providing information, automating tasks, and offering personalized experiences
3. What was the main function of chatrooms before the rise of instant messaging?
a) Providing a platform for casual gaming b) Facilitating real-time text-based conversations on specific topics c) Allowing users to create and share digital content d) Offering anonymous online dating services
b) Facilitating real-time text-based conversations on specific topics
4. Which of the following is NOT a type of communication feature commonly found in online games?
a) Text chat b) Voice chat c) In-game gestures and emotes d) Email communication
d) Email communication
5. Live chat features on websites and applications are primarily designed to:
a) Collect personal data from users b) Facilitate communication between users and administrators c) Create online communities for sharing personal opinions d) Enable users to purchase goods and services directly
b) Facilitate communication between users and administrators
Instructions:
Think about a popular chat application you use (e.g., WhatsApp, Messenger, Slack, etc.). Analyze its features and functionalities in relation to the different meanings of "chat" discussed in the article.
Specifically, consider the following:
Exercise Correction:
The correction for this exercise will depend on the specific chat application you choose to analyze. The key is to identify features that align with the various definitions of "chat" discussed in the article. For example, you might mention: * **WhatsApp:** Instant messaging, group chats, voice and video calls, status updates. * **Messenger:** Instant messaging, group chats, video calls, games, chatbots for businesses (e.g., customer support, booking appointments). * **Slack:** Instant messaging, channels for specific projects or teams, file sharing, video conferencing, integrations with other apps. Your analysis should demonstrate your understanding of the different ways "chat" is utilized in the technological world and how those applications are represented within the chosen app.
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