Scope Change

The correct answer is **d) Project Closure**. Project closure is the final stage of a project, not a type of scope change.

The correct answer is **c) To control and manage changes to the project's scope.** A scope management process helps ensure changes are properly evaluated, approved, and implemented.

The correct answer is **b) A team member adding a new task to the project plan without approval.** This is an example of an informal change that bypasses the established process.

The correct answer is **c) To provide a historical record of project adjustments.** Documentation helps understand the reasons behind changes and their impact on the project.

The correct answer is **c) Reduced project costs.** While managing scope changes can prevent unnecessary costs, it might also lead to increased costs due to changes and adjustments. The focus is on minimizing cost overruns.

Here's a possible approach to managing these scope changes:

1. Identifying Scope Change Types:

• Adding two new pages: Depending on the client's communication process, this could be either an informal change (if the client simply requested it verbally) or a formal change (if a written request was submitted).
• Implementing a new e-commerce feature: This is likely a formal scope change, requiring a detailed evaluation of its impact.
• Adding a contact form to each page: Similar to the new pages, this could be either formal or informal, depending on communication channels.

2. Impact Assessment:

• New Pages: May impact the schedule, requiring additional development time and potentially more resources. Could impact the budget depending on the complexity of the pages.
• E-commerce Feature: Significant impact on both schedule and cost. Requires additional development, testing, and integration with existing systems. Might require additional resources.
• Contact Forms: Moderate impact on schedule, as it involves development and testing for each page. Could impact the budget depending on the complexity of the contact form.

3. Management Plan:

• Communication:
  • Immediately acknowledge the client's request and schedule a meeting to discuss the details.
  • Explain the potential impact of each change on the project's scope, schedule, and budget.
  • Clearly communicate the process for evaluating and approving changes.
• Documentation:
  • Create a formal change request for each change.
  • Document the impact on the project's cost, schedule, and resources.
  • Include a clear justification for each change.
  • Record the approval process and any decisions made.
• Project Plan Adjustments:
  • Update the project schedule and budget to reflect the changes.
  • Reassess the project resources and adjust staffing if necessary.
  • If needed, create a revised project scope document that reflects the new requirements.

Note: The specific steps and actions taken to manage these changes will depend on the project's size, complexity, and the existing project management processes.