تقدير التكلفة والتحكم فيها

Estimate

فن وعلم التقدير: فهم التقديرات في تقدير وتَحكم التكلفة

في عالم إدارة المشاريع، يعتبر تقدير وتَحكم التكلفة أمرًا حاسمًا لضمان النجاح. وفي قلب هذه العملية، تكمن "التقدير" - وهو توقع للنتائج المحتملة، بشكل أساسي لتكاليف المشروع ومدته. التقديرات ليست مجرد تخمينات؛ بل هي تقييمات مدروسة مبنية على الخبرة وتحليل البيانات والمعرفة الصناعية.

جوهر التقدير:

التقدير هو في الأساس تقييم كمّي يتوقع نتيجة محتملة. من المهم ملاحظة أن التقديرات ليست مطلقة. إنها تحمل قدرًا من عدم اليقين بشكل جوهري، مما يؤدي إلى درجة من المخاطر المتأصلة. لذلك، فإن أحد الجوانب الرئيسية لأي تقدير هو تضمين نطاق دقة أو مستوى ثقة. وغالباً ما يُعبر عن ذلك كنسبة مئوية، على سبيل المثال، "تبلغ التكلفة المقدرة 100,000 دولار +/- 15%".

أنواع التقديرات:

غالبًا ما يتم تصنيف التقديرات حسب مستوى التفاصيل والدقة. وتشمل الأنواع الشائعة:

  • التقدير الأولي: هذه تقديرات تقريبية وعالية المستوى تُستخدم في وقت مبكر من دورة حياة المشروع. تُقدم فكرة عامة عن التكلفة والمدة، وغالبًا ما تُستخدم لدراسات الجدوى أو الميزانية الأولية. عادة ما تكون الدقة منخفضة، بنطاقات + أو - 30% أو أكثر.
  • التقدير التصوري: أكثر تفصيلاً من التقديرات الأولية، تأخذ التقديرات التصورية في الاعتبار متطلبات مشروع أكثر تحديدًا. تُستخدم لمرحلة التصميم المبكرة، ولديها نطاق دقة يبلغ حوالي + أو - 20%.
  • تقدير الجدوى: تُستخدم لتحليل الجدوى، تستكشف هذه التقديرات جدوى المشروع. تبلغ الدقة بشكل عام + أو - 15%.
  • التقدير النهائي: أكثر أنواع التقدير تفصيلاً ودقة، غالبًا ما يُستخدم لأغراض تقديم العطاءات أو الميزانية النهائية. تستند هذه التقديرات إلى رسومات تفصيلية ومواصفات وعروض أسعار من البائعين، مع مستويات دقة تتراوح عادةً بين + أو - 10%.
  • تقدير حجم الترتيب: غالبًا ما يُستخدم في المراحل المبكرة من المشروع، تُعد هذه التقديرات تقديرات تقريبية تُقدم فكرة عامة عن التكلفة المتوقعة. عادة ما يكون لديها نطاق دقة يبلغ + أو - 50% أو أكثر.
  • تقدير الميزانية: يتم تطويره بعد التخطيط والتصميم الأولي، تُقدم هذه التقديرات توقعًا أكثر دقة للتكاليف المُستخدمة لتخصيص الميزانية. تبلغ الدقة عادةً + أو - 15%.

المعدلات المحددة في مجالات التطبيق:

تستخدم بعض الصناعات والتطبيقات معدلات محددة تشير إلى نطاقات دقة محددة مسبقًا. على سبيل المثال، في مجال البناء، نجد:

  • تقدير حجم الترتيب (ROM): يعتمد هذا التقدير على معلومات محدودة، ولديه نطاق دقة يبلغ + أو - 30% إلى + أو - 50%.
  • تقدير الميزانية (BE): يعتمد على معلومات أكثر تفصيلاً، ولديه دقة تتراوح بين + أو - 15% إلى + أو - 20%.
  • التقدير النهائي (DE): هذا التقدير هو الأكثر دقة، ويعتمد على المواصفات والرسومات التفصيلية. تبلغ دقته + أو - 10% أو أقل.

أهمية الدقة:

يُعد مستوى دقة التقدير أمرًا بالغ الأهمية. يمكن أن تؤدي التقديرات المتفائلة للغاية إلى تجاوزات في المشروع، بينما يمكن أن تعيق التقديرات المحافظة للغاية التقدم من خلال التقليل من تقدير الإمكانات الحقيقية للمشروع.

الاستنتاج:

تُعد التقديرات أدوات أساسية في تقدير وتَحكم التكلفة، تُقدم أساسًا للتخطيط الفعال والميزانية وصنع القرار. من خلال فهم أنواع التقديرات المختلفة، ومستويات دقتها المتأصلة، والمعدلات المحددة المستخدمة في مجالات متنوعة، يمكن لمديري المشاريع اتخاذ قرارات أكثر استنارة ومواجهة عدم اليقين في تنفيذ المشروع بثقة أكبر.


Test Your Knowledge

Quiz: The Art and Science of Estimation

Instructions: Choose the best answer for each question.

1. What is the primary purpose of an estimate in project management?

a) To guarantee the exact cost and duration of a project. b) To provide a rough guess of project costs. c) To predict likely outcomes, primarily for project costs and durations. d) To determine the feasibility of a project based on available resources.

Answer

c) To predict likely outcomes, primarily for project costs and durations.

2. Which type of estimate is typically used for feasibility studies and has the lowest accuracy?

a) Definitive Estimate b) Feasibility Estimate c) Conceptual Estimate d) Preliminary Estimate

Answer

d) Preliminary Estimate

3. What does a "+/- 15%" accuracy range indicate?

a) The estimated cost is guaranteed to be within 15% of the actual cost. b) There is a 15% chance that the actual cost will be higher or lower than the estimate. c) The estimated cost is likely to be within 15% of the actual cost, but there is some uncertainty. d) The estimated cost is likely to be exactly 15% higher than the actual cost.

Answer

c) The estimated cost is likely to be within 15% of the actual cost, but there is some uncertainty.

4. Which of the following modifiers is typically associated with a construction project, indicating a high level of accuracy and detail?

a) ROM b) BE c) DE d) None of the above

Answer

c) DE

5. Why is it important to consider the accuracy level of an estimate?

a) To ensure that the project is completed on time and within budget. b) To prevent project overruns and underestimations. c) To make informed decisions about project feasibility and resource allocation. d) All of the above.

Answer

d) All of the above.

Exercise: Building a Budget Estimate

Scenario: You are tasked with estimating the cost of a new website development project for a small business.

Instructions:

  1. Identify the key components of the website development project: This could include website design, development, content creation, hosting, domain registration, etc.
  2. Research typical costs for each component: Use online resources, industry benchmarks, or consult with web development professionals.
  3. Create a preliminary budget estimate: Include a range of potential costs for each component and a total project cost.
  4. Calculate an accuracy range for your estimate: Consider the level of detail you have and the potential for changes or unexpected costs.

Example:

| Component | Estimated Cost | Accuracy Range | |---|---|---| | Website Design | $3,000 - $5,000 | +/- 20% | | Development | $5,000 - $8,000 | +/- 15% | | Content Creation | $1,000 - $2,000 | +/- 30% | | Hosting | $500 - $1,000 | +/- 10% | | Domain Registration | $10 - $100 | +/- 50% | | Total Project Cost: | $9,510 - $16,100 | +/- 15% |

Exercice Correction

The example provided demonstrates a basic approach to building a budget estimate. The accuracy ranges reflect the level of detail and uncertainty associated with each component. Remember, the specific costs and accuracy ranges will vary depending on the project scope, complexity, and the market conditions.


Books

  • Project Management Institute (PMI). (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (7th ed.). Project Management Institute.: A comprehensive guide to project management, including cost estimation and control.
  • Kerzner, H. (2017). Project Management: A Systems Approach to Planning, Scheduling, and Controlling (11th ed.). John Wiley & Sons.: Covers cost estimation and control in detail, with a focus on different estimation techniques and accuracy levels.
  • Cleland, D. I., & Gareis, R. (2015). Project Management: Strategic Design and Implementation (6th ed.). McGraw-Hill Education.: Provides a broad perspective on project management, including a chapter dedicated to cost estimation and control.

Articles

  • "The Art and Science of Estimation: A Guide to Accuracy and Best Practices" by [Author name]: This is the article you provided, which serves as a great introduction to the topic.
  • "Cost Estimation in Construction Projects: A Review" by [Author name]: This article explores cost estimation methods and their application in construction projects.
  • "Estimating Accuracy: A Comparative Analysis of Different Techniques" by [Author name]: This article delves into the accuracy of different estimation techniques and their impact on project success.

Online Resources

  • Project Management Institute (PMI): https://www.pmi.org/ - Offers valuable resources on cost estimation and control, including best practices, standards, and certification programs.
  • The Project Management Institute's PMBOK Guide (Online Version): https://www.pmi.org/learning/library/pmbok-guide-6070 - Provides a detailed overview of cost estimation and control, including relevant concepts, techniques, and tools.
  • Construction Management Association of America (CMAA): https://www.cmaa.org/ - Provides resources on cost estimation and control specific to construction projects.

Search Tips

  • Use specific keywords: Use terms like "cost estimation," "project management," "estimation techniques," "accuracy," and "estimation in [industry]" to refine your search.
  • Use quotation marks: Put specific phrases in quotation marks ("order of magnitude estimate," "budget estimate," "definitive estimate") to find exact matches.
  • Filter results by date: Use the "Tools" option to filter results by date to find the most recent information.
  • Explore related topics: Use the "Related searches" section at the bottom of Google search results to find additional relevant resources.

Techniques

Chapter 1: Techniques

This chapter explores the various techniques employed in developing cost estimates. The accuracy and reliability of an estimate heavily depend on the chosen technique and the skill of the estimator.

1.1 Analogous Estimating: This technique leverages historical data from similar projects to predict the cost of a new project. It's quick and relatively inexpensive, ideal for preliminary estimates. However, its accuracy is limited by the comparability of past projects to the current one. Significant differences in scope, technology, or market conditions can lead to significant errors.

1.2 Parametric Estimating: This method uses statistical relationships between historical project data and measurable project parameters (e.g., square footage for construction, lines of code for software development). It offers greater accuracy than analogous estimating, especially when sufficient reliable historical data exists. The accuracy depends on the quality and relevance of the chosen parameters and the statistical model used.

1.3 Bottom-up Estimating: This detailed approach involves breaking down the project into its smallest work packages, estimating the cost of each package, and summing these individual estimates to arrive at a total project cost. It's the most time-consuming but also potentially the most accurate method, particularly for well-defined projects. However, it's prone to errors if the individual work package estimates are inaccurate.

1.4 Three-Point Estimating: This technique mitigates the risk associated with single-point estimates by considering three different cost estimates: optimistic (O), most likely (M), and pessimistic (P). A weighted average, often using the PERT (Program Evaluation and Review Technique) formula – (O + 4M + P) / 6 – is used to calculate the expected cost, with the range providing a measure of uncertainty.

1.5 Top-down Estimating: This high-level approach begins with a broad overall cost estimate and then progressively refines it by breaking down the project into smaller components. It's quick and useful in early project phases, but its accuracy is limited due to its lack of detail. It’s best suited for feasibility studies or early-stage budget planning.

1.6 Expert Judgement: In situations where historical data is scarce or unreliable, expert judgement becomes crucial. Experienced professionals use their knowledge and intuition to provide cost estimates. While subjective, it's valuable in early project phases or for unique projects lacking comparable historical data. It's important to involve multiple experts to reduce bias and improve reliability.

Chapter 2: Models

Various models can be employed to enhance the estimation process and improve accuracy. These models provide frameworks for structuring information and analyzing data.

2.1 Earned Value Management (EVM): EVM is a project management technique that integrates scope, schedule, and cost to provide a comprehensive view of project performance. It's used not only for estimating but also for tracking and controlling costs throughout the project lifecycle. EVM utilizes metrics such as Planned Value (PV), Earned Value (EV), and Actual Cost (AC) to calculate performance indices, highlighting variances and potential problems.

2.2 Cost Breakdown Structure (CBS): This hierarchical representation organizes project costs into manageable categories and subcategories, facilitating a clear understanding of the cost components. A well-defined CBS ensures that all cost elements are accounted for and aids in accurate bottom-up estimating.

2.3 Monte Carlo Simulation: This statistical technique uses random sampling to simulate the project cost, considering the uncertainties associated with each cost element. It generates a probability distribution of possible project costs, providing a range of potential outcomes rather than a single-point estimate. This approach is beneficial for capturing the inherent uncertainty in cost estimation.

Chapter 3: Software

Several software tools can assist in the estimation process, automating calculations, managing data, and visualizing results.

3.1 Spreadsheet Software (e.g., Microsoft Excel, Google Sheets): Spreadsheets are widely used for basic cost estimation, allowing for manual calculations, data entry, and simple visualizations. They are readily accessible and easy to learn, but their capabilities are limited for complex projects.

3.2 Dedicated Project Management Software (e.g., Microsoft Project, Primavera P6): These tools offer advanced features for planning, scheduling, and cost management, including integration with other project management processes. They often provide built-in tools for cost estimation, tracking, and reporting.

3.3 Cost Estimation Software: Specialized software packages are available that provide advanced algorithms for cost estimation, including parametric models, risk analysis, and what-if scenarios. These tools offer a higher degree of sophistication compared to general project management software.

3.4 Data Analytics Tools: Tools for data mining, statistical analysis, and machine learning can be utilized to analyze historical project data, identify patterns, and develop predictive models for cost estimation. This can significantly improve accuracy, particularly for parametric estimating.

Chapter 4: Best Practices

Effective estimation requires adherence to best practices to ensure accuracy, reliability, and efficiency.

4.1 Clearly Define Scope: A precise definition of the project scope is paramount. Ambiguity and omissions can lead to significant cost overruns. Using a Work Breakdown Structure (WBS) can aid in defining the scope comprehensively.

4.2 Use Multiple Estimation Techniques: Combining different techniques (e.g., analogous, parametric, bottom-up) provides a more robust and reliable estimate. Comparing results from different approaches helps identify potential errors and biases.

4.3 Include Contingency Reserves: Unexpected events and uncertainties are inherent in projects. A contingency reserve should be included in the estimate to account for unforeseen costs. The size of the reserve depends on the project's complexity and risk profile.

4.4 Regularly Review and Update Estimates: Estimates should not be static. They should be regularly reviewed and updated as the project progresses and more information becomes available. This ensures that the estimate remains relevant and accurate.

4.5 Document Assumptions and Limitations: All assumptions and limitations associated with the estimate should be clearly documented. This allows others to understand the basis of the estimate and assess its reliability.

4.6 Communicate Effectively: Transparent and effective communication about the estimate and its uncertainties is crucial among stakeholders. This fosters understanding and helps to manage expectations.

Chapter 5: Case Studies

This chapter presents real-world examples illustrating the application of different estimation techniques and their outcomes. (Note: Specific case studies would need to be added here, detailing actual projects, techniques used, results, and lessons learned. Examples could include a software development project using parametric estimating, a construction project using bottom-up estimating, or a large-scale infrastructure project employing a combination of techniques.) These case studies will demonstrate the practical application of the concepts and techniques discussed in the preceding chapters. They will also highlight the importance of selecting the appropriate technique for a given project and the potential consequences of inaccurate estimations.

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تقدير التكلفة والتحكم فيها

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